What to expect when coming to the spa...
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- Coming to the spa is your very own "Me Time". We ask that you arrive 15 minutes ahead of your scheduled appointment, arriving late will shorten your treatment. Enjoy a complimentary cup of tea, take in the aromatherapy scents surrounding you, and browse the spa offerings.
- We observe a 24-hour cancellation policy. A charge equal to 50% of the reserved service amount will apply to no shows or cancellations with less than 24 hours notice. We ask that you arrive 10-15 minutes prior to your appointment to allow time for check-in. Unfortunately, late arrivals may not receive an extension of scheduled treatments, to avoid an inconvenience to other spa guests.
- Children are welcome in the spa ONLY when receiving treatments. Children under the age of 18 must have parental or guardian consent.
- Tipping is discretionary, but not mandatory. When it comes to tipping your therapist, a 15-20% gratuity is always appreciated, especially when you receive exceptional service.
- The proper attire during your massage is determined by your comfort level. Just remember, tight clothing restricts blood flow. The less clothes you have on, the better the massage. Clothing is required outside of the treatment rooms.
- Use your spa voice. Speak in quiet, hush voices so as not to disturb other guests on their own spa experience.
- We do recommend not to wear any jewelry.
- Please silence your phone.
- Do NOT shave before any body treatments, some products can cause irritation on micro cuts on your skin.
- Inform us of any medical or skin conditions in advance.
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